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info@myhasslefreetravels.com

Terms & Conditions

BOOKING

On confirmation of booking your contract is with Hasslefree.com A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

PAYMENT

For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to Hasslefree.com. The deposit is required to hold the booking on confirmed basis.

BALANCE PAYMENT

Balance payment is to be made 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Note :

PAYMENT OF PROCEDURE

All payments are to be made in name of hasslefree.com

POLICY REGARDING CANCELLATION / NO SHOW / EARLY DEPARTURE

In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows :

Please note

  • High Peak Season bookings.
  • Festival Period Bookings.
  • Long Weekends Bookings.

REFUND

In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

EXTRA USAGE OF VEHICLE

Please note that the cost of extra usage of vehicle (cars / coaches with the driver) is not included in the services and hence extra usage of Vehicle after transfer or after sightseeing is not allowed until unless it is mentioned in the detailed itinerary / services.

OUR LIABILITIES & LIMITATIONS

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